Privacy policy

Last updated: May 18, 2026

Ease Living Hub operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a smooth, secure, and reliable shopping experience (the “Services”).

Ease Living Hub is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact Information — including your name, billing address, shipping address, phone number, and email address.

• Payment Information — including payment card details, billing information, transaction confirmations, and payment-related details required to process purchases securely.

• Account Information — including usernames, passwords, account preferences, and settings.

• Order & Transaction Information — including products viewed, added to cart, purchased, returned, exchanged, or canceled.

• Customer Support Communications — including messages, inquiries, and any information you provide when contacting us.

• Device & Technical Information — including browser type, IP address, device identifiers, cookies, and network connection details.

• Usage Information — including how you interact with our website, pages visited, browsing behavior, and shopping activity.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you — when you place an order, create an account, subscribe to emails, contact support, or otherwise interact with our Services.

• Automatically through our website — using cookies, pixels, analytics tools, and similar technologies.

• From service providers — including payment processors, shipping providers, analytics services, and other partners who help operate our business.

• From third parties and marketing partners — where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• To provide and improve our Services, process orders, manage accounts, personalize your experience, and fulfill transactions.

• To process payments, shipping, returns, refunds, and customer support requests.

• To communicate with you regarding orders, account updates, promotions, offers, or important service announcements.

• To improve website performance, analyze customer behavior, and enhance user experience.

• To provide marketing and advertising communications, including personalized advertisements where permitted by law.

• To maintain security, prevent fraud, detect unauthorized activity, and protect our business and customers.

• To comply with legal obligations and enforce our policies and terms.

How We Share Personal Information

We may share your personal information in certain circumstances, including:

• With Shopify and service providers who help operate our business, including payment processing, analytics, shipping, fulfillment, cloud storage, and customer support providers.

• With marketing and advertising partners to provide relevant advertising and promotional content.

• With third parties when required to complete transactions or services you request.

• To comply with legal obligations, enforce our policies, protect our rights, or respond to lawful requests from authorities.

• In connection with a business transfer, merger, acquisition, or sale of assets.

Relationship with Shopify

Our store is hosted on Shopify. Shopify may collect and process certain personal information to provide and improve its services. Information submitted through our store may be shared with Shopify and third parties located in other countries for operational purposes.

To learn more about how Shopify handles personal information, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com/

Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by Ease Living Hub. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete the information.

Data Security

We implement reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• The right to access personal information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of your personal information.

• The right to object to or restrict certain processing activities.

• The right to opt out of marketing communications.

• The right to request a copy of your personal information.

You may exercise these rights by contacting us using the information below.

Marketing Communications

You may opt out of receiving promotional emails at any time by clicking the unsubscribe link included in our emails. Please note that we may still send transactional or service-related communications regarding your orders or account.

International Data Transfers

Your information may be transferred to, processed, and stored in countries outside your country of residence. Where required, we use appropriate safeguards to protect personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised “Last updated” date.

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your privacy rights, please contact us at:

Email: support@easelivinghub.com

We will respond to your request as quickly as reasonably possible in accordance with applicable laws.

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